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Jobs For Teenagers at West Marine

West Marine is an American company based in Watsonville, California which operates a chain of boating supply and fishing retail stores. The company has nearly 300 retail stores in North America, including Puerto Rico and Canada, and previously had seven franchised stores in Turkey.

How Teenagers Can Apply at West Marine

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Is West Marine Good to Work For?

Positions For Teens at West Marine

Cashier (Estimated Wage: $8-$10/Hour)

Under general supervision, this position is responsible for processing cash/credit transactions for the store.  They will greet customers; conduct transactions, answer questions and suggestive sell customer service items.  They will graciously handle customer returns and concerns.  They will answer the phone in a timely manner.  They will perform related duties as assigned.  This position reports to the Store/General Manager.

Specific Duties and Responsibilities

Essential Job Functions

•    Acknowledge and greet customers that are within a close (ten-foot) radius or ten seconds of arriving where the associate is working.

•    Answer customer questions and make product recommendations when appropriate.

•    Listen to the customer to determine the needs and wants of the customer.

•    Treat customers and associates better than they expect.

•    Achieve excellent customer service.  Correctly handle all register transactions.

•    Suggest usage of West Marine promotional programs and services with each applicable sale.

•    Actively participate in all programs and procedures that can drive sales.

•    Answer the telephone within three rings.

•    Work with the store/general manager to resolve customer complaints and concerns in a timely manner.

•    Work with associates to achieve Store’s sales plan.

•    Ensure the store is neat, clean and organized throughout each business day.

•    Work with fellow associates to maintain that Asset Protection standards are met all the time.

•    Acknowledge by signature that weekly “Store Bulletin” has been read.  (Store information flyer.)

Additional Job Functions

•    Participate in store opening and store closing duties.

•    Have the ability to wear and communicate through a headset.

•    Work with associates to achieve a high “Matinee Review” score through excellent customer service, product knowledge and follow through.

•    Performs related duties as required.
Minimum Training and Experience

Good communication skills a must.  Math skills, computer skills and 10-key helpful.   Must be able to work a standard workday as set by West Marine.  Must be able to lift 40 pounds to shoulder height unassisted.  Must have a flexible schedule and be able to work evenings, weekends and holidays.

 

Sales Associate (Estimated Wage: $9-$12/Hour)

Under general supervision, this position is responsible for selling West Marine products and services and assisting customers with their product needs.  They provide an exemplary customer experience by asking the customer questions to determine their needs and engaging the customer with their product knowledge, suggestive selling items for the customer’s immediate needs and recommending additional items and/or services that will compliment the customers’ destination or boating experience. They handle returns of merchandise and store merchandising, stocking and maintenance activities.   They assist the store in achieving its’ daily, monthly and annual sales and service goals.  They will perform related work as required.  This position reports to the Store/General Manager.

Specific Duties and Responsibilities

Essential Job Functions

•    Acknowledge and greet customers that are within a close (ten-foot) radius or ten seconds of arriving where the associate is working.

•    Engage the customer through conversation.  Determine the customer’s needs.

•    Provide product knowledge to customers through the features, values and benefits of each product.

•    Suggestively sell additional items and services that the customer may not have anticipated they will need.

•    Handle returns/complaints graciously and effectively.

•    Work with associates to achieve Store’s sales plan.  Strive to achieve individual sales plan.

•    Actively participate in all programs and procedures that drive sales.

•    Treat associates, customers and vendors better than they expect.

•    Correctly handle all register transactions.

•    Suggest usage of West Marine programs and services with each applicable sale.

•    Work with other store associates to achieve a high “Matinee Review” score through excellent customer service, product knowledge and follow through.

•    Ensure the store is neat, clean and organized throughout each business day.

•    Receive and display product shipments on store retail shelves within twenty-four hours of delivery.

•    Know where products are located within the store.

•    Be aware of current promotional items and the correct pricing.

•    Acknowledge by signature that weekly “Store Bulletin” has been read. (Store information flyer.)

•    Work with fellow associates to maintain that Asset Protection standards are met all the time.

Additional Job Functions

•    Participate in store opening and store closing duties.

•    Answer the telephone within three rings.

•    Performs related duties as required.

Minimum Training and Experience

A high school education and prior boating and sales experience helpful.  Excellent communication skills.  Must be able to work a standard workday as set by West Marine.  Must be able to lift forty pounds to shoulder height unassisted.  Must be proficient in Math and English.  Must have the ability to wear and communicate through a headset.  Must have a flexible schedule and be able to work evenings, weekends and holidays.

Stock Associate (Estimated Wage: $9-$12/Hour)

Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great “customer experience” environment.  Duties include: unloading truck, checking merchandise to purchase order/invoice, stocking merchandise, putting merchandise away from customer use.  They will perform other duties as assigned.  This position reports to the Store/General Manager.

Specific Duties and Responsibilities

Essential Job Functions

•    Unload store merchandise from truck.

•    Check in merchandise from truck or other means per West Marine policy.

•    Ensure that merchandise shipments have been received and displayed within twenty-four hours of receival.

•    Label or apply merchandise sales tags if necessary to merchandise.

•    Restock shelves that require re-stocking.

•    Ensure that “put-away” merchandise is taken care of properly.

•    Ensure the Store is neat, clean and organized throughout each business day.

•    Work with fellow associates to maintain that Asset Protection standards are met all the time.

•    Work with associates to achieve Store’s sales plan.

•    Actively participates in all programs and procedures that drive sales.

•    Treat associates and customers better than they expect.

•    Acknowledge and greet customers that are within a close (ten-foot) radius or ten seconds of arriving where the associate is working.

•    Acknowledge by signature that weekly “Store Bulletin” has been read.  (Store information flyer.)

Additional Job Functions

•    Participate in Store daily opening and closing duties.

•    Answer the telephone within three rings.

•    Have the ability to wear and communicate through a headset.

•    Strive to create a great customer service environment.

•    Work with associates to achieve a high “Matinee Review” score through excellent customer service, product knowledge and follow through.

•    Performs related duties as required.

Minimum Training and Experience

Communication skills and knowledge of Math and English required.  Must be able work a standard workday as set by West Marine.  Must be able to lift up to 40 pounds to shoulder height unassisted.  Computer skills preferred.  Must have a flexible schedule and be able to work evenings, weekends and holidays.

Assistant Manager (Estimated Wage: $10-$17/Hour)

Under general supervision, achieves the sales goal of the business unit through assisting in coordinating and supervising operations of the store.  These operations include: ensuring an excellent store experience with sales and service for our customers, meeting and exceeding the store’s annual sales goal, inventory shrinkage and high quality of work life results.  He or She is responsible for opening/closing the store during certain shifts.  They will occasionally supervise the work of subordinate Associates.  They will perform related supervisory and professional work as required.  This position reports to the Store Manager.

Specific Duties and Responsibilities

Essential Job Functions

•    Open/close store during certain shifts.

•    Assisting Associates with executing the plan of meeting or exceed the store’s annual sales goal.

•    Assist with coaching and training store Associates.

•    Assist with communication and training of store Associates on important information about products, company policies and guidelines or any other important issues.

•    Helps manage the inventory process within the store.

•    Actively participate in all programs and procedures that drive sales.

•    Responsible for EUFA (Engage Customers, Understand the Customers, Fulfill Customers’ needs completely, Add Value by adding on).

•    Lead by example, greet customers, and engage them in conversation to determine their boating needs.

•    Acknowledge and greet customers that are within a close (ten-foot) radius or ten seconds of arriving where the Associate is working.

•    Provide product knowledge to customers and suggest items and additional services that they may not have anticipated they will need.

•    Treat Associates, customers and vendors better than they expect.

•    Achieve excellent customer service.  Resolve customer concerns and complaints in a timely and gracious manner.

•    Know what products are currently on sale or in promotion and have items displayed properly for sale by the start date.

•    Complete assigned tasks in Daily Checklist, Weekly Checklist, Monthly Checklist and Master Checklist.

•    Log in to the online Store Bulletin each day worked to read and complete assigned action items.

•    Help ensure payroll is processed correctly and on time.

•    Verify Asset Protection standards are met all the time.

Additional Job Functions

•    Direct and participate in store opening and store closing duties.

•    Ensure the store is neat, clean and organized throughout each business day.

•    Correctly handle all register transactions.

•    Answer the telephone within three rings.

•    Ensures all merchandise fixtures are properly stocked and correctly labeled.

•    Receive and display product shipments on store retail shelves within twenty-four hours of delivery.

•    Performs related duties as required.

Minimum Training and Experience

One year supervisory experience in a retail environment, or the equivalent combination of training and experience.  Excellent communication skills.  Must be able to work a standard workday as set by West Marine.  Must be able to lift forty pounds to shoulder height unassisted.  Must have a flexible schedule and be able to work, evenings, weekends and holidays.  Boating experience helpful.

Additional West Marine Information

West Marine Career Page

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How old do you have to be to work at West Marine?

The minimum age that you need to be to work at West Marine is 16 years old.

What is the company website to view more information?

If you'd like to view more information about West Marine, you can view their website here.

What states does West Marine have locations in?

What cities does West Marine have locations in?

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