how old do you have to be to work at ross

How Old Do You Have to be to Work at Ross?

To get an entry-level job at Ross as a stock associate, a retail associate, or a store protection specialist, you must be at least 18 years old.  

Over the past 30+ years, Ross Stores, Inc. has grown from a six-store chain into a $15 billion, Fortune 500 Company. Their business model is to keep costs low and offer exciting brands, while delivering value to their customers. The unique, off-price model enables the company to continue opening new stores across the country, outpacing traditional retailers for three years running.

Teen Jobs at Ross and Age Requirements

Stock Associate  (Hourly)

A Stock Associate at Ross greets and responds to all customers in a courteous and friendly manner. They ensure proper merchandise presentation, and operate the cash register in accordance with policies and procedures.  Stock associates also maintain a clean work area at all times, and provide customer service according to the Star Service program guidelines. 

The stock associate may assist in specialized areas of the store including, Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry, or Customer Service.

RESPONSIBILITIES:

  • Maintains good quality customer service at all times
  • Ensures proper merchandise presentation is maintained in accordance with company standards
  • Execution of cashier responsibilities within in company policies and procedures
  • Responsible for controlling shortage through personal awareness and compliance with company standards and theft deterrents
  • Additional tasks and responsibilities as assigned by store management.

You must be at least 18 years old to work as a stock associate at Ross. 

Retail Associate  (Hourly)

A retail associate at Ross is responsible for ensuring that Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. 

The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. 

ESSENTIAL FUNCTIONS:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. 
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary – is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. 
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, and adheres to the Company dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • Follows all policies and procedures concerning cash, check, charge card, and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

To work as a retail associate at Ross, you must be at least 18 years old.

Specialist, Store Protection  (Hourly)

The Store Protection Specialist provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. 

The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating “command” presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. 

Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS INCLUDE:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.

To work as a Store Protection Specialist  at Ross, you must be at least 18 years old and have a high school diploma or GED. An associate’s degree is preferred, but not required.

Can a 15 Year Old Work at Ross?

No. The minimum age to work at Ross is 18. We do have a page on our website specifically for 15-year-olds that you can view for other options.

Can a 16 Year Old Work at Ross? 

No. 16-year-olds can’t work Ross. We do have a page on our website specifically for 16-year-olds that you can view for more options.

How Much Does Ross Pay Part-Time Workers?

The hourly earnings for employees at Ross vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Stock Associate (Hourly)

As a stock associate at Ross, you will be making somewhere between minimum wage and $13 per hour. If this is your first job, then you will most likely start at minimum wage. 

The average hourly rate for a Ross sales associate is $10.

Retail Associate (Hourly)

The rate of pay for retail associates is between minimum wage and $13 an hour. You will most likely start out at the lower end of the range.

The average hourly rate for a Ross retail associate is $10. 

Store Protection Specialist  (Hourly)

The pay range for store protection specialists at Ross is between $10 and $13 an hour. If this is your first security job, you will most likely start at the lower end of the range.

The average hourly rate for store protection specialists at Ross is $11 an hour.

How Much Experience Do You Need to Work at Ross?

Ross is an entry-level friendly company, and they do hire teen workers. You can apply for a position without any experience and get hired. However, if you do have some work experience, it could get you a higher hourly pay rate and move you faster into supervisory and management positions.

What Should You Wear to a Job Interview at Ross?

When you show up for your interview at Ross, you will want to be dressed in business casual attire. Consider something like a buttoned-down shirt with nice slacks and dress shoes. You do not want to show up too casual in a t-shirt and jeans. 

Ross Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. 

What are your strengths and weaknesses?

Why are they asking?  

If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on. 

Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this—that answer is a red flag.

What’s the ideal answer?

The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.

A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing on slowing down when talking with customers.”

Where do you see yourself in five years?

Why are they asking?  

If a manager asks you this question, they are trying to find out what your career and personal goals are. Are you simply looking for a part-time job to make some extra money? Or, do you have specific career goals that you believe working at Ross will help you achieve? There are opportunities for advancement, so they are asking you this question to see where their company fits into your plans.

What’s the ideal answer?

Be honest and share your goals. If you don’t yet know what you want to do with your life, that is okay. An ideal answer would be that you are wanting to gain some work experience and skills while making some money. If you want to eventually move to a different area, that is fine, too. Ross has stores all over the country. It would allow you to have a good job while being able to move to a different area. 

If you want to move up through the company and be a manager, let them know. The ideal answer for this question is to be honest about what your goals are.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. Part of your job as a team member is selling products to Ross customers. They are wanting to find out how well you can communicate, while being positive and professional.

You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service. 

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you are interested in a long-term career with the company, definitely let them know. 

Benefits of Working at Ross 

All Ross associates receive a discount on merchandise. However, benefits are for full-time workers only.

Benefits include:

  • Medical, dental, and vision benefits
  • Time-off benefits, including the opportunity to purchase additional vacation time
  • Enhanced maternity and parental leave
  • 401(k) savings plan with a company match
  • Health and Financial wellness programs
  • Adoption assistance

What it’s Like to Work at Ross

How to Apply at Ross

If you are interested in working at Ross, you must apply online, and the most up-to-date site for job listings is the company website. You can also find listings on sites like GlassDoor and Indeed.ers.

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