how old do you have to be to work at family dollar

How Old Do You Have to be to Work at Family Dollar?

To get a job at Family Dollar as a customer service representative or as an assistant manager, you must be at least 18 years old.  

Family Dollar is a leading national operator of multi-price point stores, providing value-conscious customers competitively priced merchandise in over 8,000 stores and 46 states. For more than 50 years, Family Dollar has consistently kept costs low, enabling them to pass those savings down to the customers. They are looking for talented individuals to help them grow and enhance their brand.

Teen Jobs at Family Dollar and Age Requirements

Customer Service Representative  (Hourly)

As a Family Dollar Customer Service Representative, you will be responsible for providing exceptional service to customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities:

  • Provides customer engagement in a positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

You must be at least 18 years old to work as a customer service representative at Family Dollar. 

Assistant Manager  (Hourly)

As a Family Dollar Assistant Store Manager, you are responsible for providing exceptional service to customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance, and completing daily paperwork.

Principal Duties & Responsibilities:

  • Greets and assists customers in a positive, approachable manner.  Answers questions and resolves customer inquiries and concerns.
  • Maintains a presence in the store by providing excellent customer service.
  • Ensures a clean, well-stocked store for customers.
  • At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures.
  • Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
  • Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling, and cash register deposits and receipts.
  • Supports Store Manager in loss prevention efforts.
  • Assumes certain management responsibilities in absence of Store Manager.
  • Follows all Company policies and procedures.

To work as an assistant manager at Family Dollar, you must be at least 18 years old. They also prefer that you have a high school diploma or GED and previous retail experience.

Can a 15 Year Old Work at Family Dollar?

No. The minimum age to work at Family Dollar is 18. We do have a page on our website specifically for 15-year-olds that you can view for other options.

Can a 16 Year Old Work at Family Dollar? 

No. 16-year-olds can’t work at any Family Dollar location. We do have a page on our website specifically for 16-year-olds that you can also view for more options.

How Much Does Family Dollar Pay Part-Time Workers?

The hourly earnings for employees at Family Dollar vary because of state and city minimum wage laws. However, we can give you a general idea of what the hourly pay is for each position.

Customer Service Representative (Hourly)

As a customer service representative at Family Dollar, you will be making somewhere between minimum wage and $11 per hour. If this is your first job, then you will most likely start at minimum wage. 

The average hourly rate for a Family Dollar customer service representative is $9.

Assistant Manager (Hourly)

The rate of pay for Assistant Manager is between $10 and $22 an hour. You will most likely start out at the lower end of the range, but your rate will depend on your experience.

The average hourly rate for a Family Dollar Assistant Manager is $11. 

How Much Experience Do You Need to Work at Family Dollar?

Family Dollar is an entry-level friendly company, and they do hire teen workers. You can apply for a position without any experience and get hired as a customer service representative. However, if you do have some work experience, it could get you a higher hourly pay rate and move you faster into supervisory and management positions.

What Should You Wear to a Job Interview at Family Dollar?

When you show up for your interview at Family  Dollar, you will want to be dressed in business casual attire. Consider something like a buttoned-down shirt with nice slacks or jeans and dress shoes. 

Family Dollar Interview Questions

The possible questions in a job interview are endless, and it always depends on the interviewer. But, there are some common questions that they do often ask. 

What are your strengths and weaknesses?

Why are they asking?  

If they ask you this question, they are trying to find out what job skills you can bring to the position, and what you need to work on. 

Applicants are usually able to communicate their strengths, but when it comes to weaknesses, some think it’s best to say they don’t have any or can’t think of any. Don’t do this—that answer is a red flag.

What’s the ideal answer?

The hiring manager wants to know that you can accept feedback and develop your own skills. Give one or two strengths with examples to go with them. Then list one or two weaknesses, and describe how you’re working on them.

A good answer for a weakness would be something like, “I’ve been told I speak too quickly, so I’ve been practicing slowing down when talking with customers.”

Tell me about a time when you had to deal with a difficult customer and what was the outcome?

Why are they asking?  

When it comes to life in customer service, you will come across your share of upset or difficult customers. If you have prior work experience, they might ask you this question to see how you dealt with the situation because it does come up, and you need to handle it in the best way possible.

What’s the ideal answer?

If you don’t have any experiences with difficult customers, that’s okay. If you do, tell them the story (if you handled it well, and it had a positive outcome). If the situation ended up with you screaming and yelling or getting fired, that’s not a story you want to share.

They want to hear that you did your best to make the difficult customer happy. Or, if you couldn’t fix the problem, you notified a manager and had them help you.

Why should we hire you?

Why are they asking?  

If a manager asks you this question, they are trying to get you to sell yourself. They are wanting to find out how well you can communicate, while being positive and professional.

You may not have any previous work experience, but you can still have skills like communication, time-management, money-handling, etc...

What’s the ideal answer?

Know your strengths. If you get asked this question, tell them how you will benefit their business. They want to hear that you have good verbal communication skills, have a friendly and upbeat demeanor, and can give good customer service. 

Tell them that you are a reliable worker who will show up to work on time for every scheduled shift. And, if you are interested in a long-term career with the company, definitely let them know. 

Benefits of Working at Family Dollar 

Family Dollar offers the following benefits for full-time workers:

Benefits include:

  • Medical, vision, and dental coverage
  • Paid time off
  • Paid sick days
  • Paid vacation
  • 401k Savings Plan
  • Performance Bonuses

What it’s Like to Work at Family Dollar

How to Apply at Family Dollar

If you are interested in working at Family Dollar, you can apply directly on the company website. Many stores have regular hiring events where you can apply in-person and interview on the spot. If you go to a hiring event, make sure you are dressed like you are going to a job interview.

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